Reference no.: 74521 22141943
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Data Analyst (H/F)

Ref.: 74521 22141943

Business environment

 

Our team, provides data expertise necessary for internal and external customers, data updates in Production, operational support to implementations, investigations of IR/PTRs and solution findings through data correction, escalation & follow-up.

 

Covered domains:

- ATPCO Rules

- Specific products like Amadeus Ticket Changer

- IATA Pricing construction

- Operational Referential Data

 

Purpose

 

Provide data expertise necessary for customer product activations, data updates in production, operational support to implementations, data monitoring, investigations of IR/PTRs and solution findings through data correction, escalation & follow-up

 

Key accountabilities

 

At the entry level Data analyst is accountable of Data Maintenance & Data Management activities:

- Ensure correct & appropriate Data is received from Customers & Providers as defined by SLA

- Ensure total integrity of product-related Data according to products and customer segment

- Provide Quality Analysis , Quality Checks & monitoring on product Implementation project

- Support production by solving & monitoring data Problem (IRs/PTRs) respecting SLA

 

After recognized experience, Data analyst is also accountable for sharing his knowledge and bring value to customers

- Deliver content management training/workshop to Amadeus staff

- Ensure to optimize product usage by Customers through all means: audits, recommendations, workshops..

- Review & improve processes & procedures to reach optimization and knowledge transfer

 

At a higher level of successful practices & knowledge sharing, experienced incumbents are also responsible for leading and managing projects in full autonomy

- Deliver consultancies / services on their domain

- Review & improve processes & procedures to reach optimization and knowledge transfer

- Provide consultancy to optimize customer via audits, recommendation, pre-sales action, workshops, training to appropriate audiences

- Identify , develop and build new services to deliver to customers

- Plan and Lead “Content Management” project within expected Quality , Timing , Budget

- Continuously Communicate & Develop their expertise recognition to customers & internal clients

 

 

Profil recherché :

 

Education

 

University degree, or equivalent work experience

English

 

Relevant work experience

 

Fares & Pricing area.

Company description

Amadeus est le leader mondial des solutions de traitement des réservations pour l'industrie du voyage. Les prestataires de voyage (compagnies traditionnelles et à bas prix, hôteliers, croisiéristes, compagnies ferroviaires, de ferry, de location de voitures et tour-opérateurs) et agences de voyages (en ligne et hors ligne) bénéficient de notre puissance de traitement des transactions et de nos solutions technologiques.

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